Privacy Policy
Introduction
At Genuine Service Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using our website https://genuineservice.shop/, you agree to the practices described below.
Information We Collect
When you use our website to book washing machine repair services, we may collect the following information:
Name
Email address
Phone number
Residential address
Location
Details about your washing machine and the issues you are facing
How We Use Your Information
We use the information collected solely to provide and manage our service bookings. Your data helps us:
Contact you to confirm and schedule service appointments
Understand the issue with your washing machine to provide efficient repairs
We do not use your information for marketing, analytics, or any other purposes.
Payment Information
Currently, our website does not process any payments online. All service payments are collected in cash or via UPI after the completion of the repair service.
Eligibility
To book a service on our website, you must be at least 14 years old.
Data Retention
We retain your personal information only for the duration of your service warranty, which is six months from the date of repair. After this period, your data is securely deleted.
Cookies and Tracking
Our website does not use cookies, tracking, or any automated methods to collect information about your browsing activity.
Data Sharing
We do not share, sell, or disclose your personal information to any third parties. Your data is strictly used to provide the requested repair service.
Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or misuse.
Your Rights
You may contact us to request access to, correction, or deletion of your personal data at any time within the warranty period.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal data, please contact us at:
Email: Genuineservicebookingwm@gmail.com
Phone: +91 8050999080
Website: https://genuineservice.shop/
Effective Date: 15 December 2025